AI Customer Support Agent

Your support inbox is filtered and handled by an AI that responds only to real customers, not bots or spam. It labels all messages so everything will be organized and if human help is needed (ex. processing a refund) it will forward the email with a summary of it to a human. It reads the customer’s message, accesses their order data, understands intent, and replies with accurate, brand-aligned answers. It can manage any questions of your policies and products, send shipping updates with tracking info to customers and handle escalation — all while reducing response time to seconds.